PACIFIC FM - QUALITY ASSURANCE

QUALITY ASSURANCE SERIVCES

• Establish outcomes, resource allocation and work plans that will deliver the services required by the client;
• Review and tailor Pacific FM processes and procedures so that they meet the specific requirements of the client and any overarching legislative obligations including the safe handling, swap-over and disposal of refrigerant, etc;
• Provide for regular meetings with client representatives and key stakeholder s to monitor Pacific FM’s performance of the services;
• Maintain a complete record of all scheduled and reactive maintenance performed by Pacific FM as well as monitoring and maintaining an Asset Management Register;
• Working with the client to be situationally aware of any defective equipment or infrastructure and working proactively toward the repair/replacement of that equipment/infrastructure;
• Inviting regular feedback on the effectiveness of the processes and procedures implemented by Pacific FM at each site; and
• Having a “mindset” of continuous improvement, to ensure that procedures and processes are regularly reviewed, updated and improved.

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